I’ve held off for a while on making a determination about Budget Van Lines, but today I’m going to have to state my opinion that Budget Van Lines is a rogue moving broker that routinely and knowingly contracts jobs out to companies that run hostage moving scams. As such, Budget Van Lines is complicit in running hostage moving scams.
Back in March when I first started this website, I was contacted by a couple that hired Budget Van Lines. Budget then brokered the job to Zooz Transportation. As with all of Zooz’s jobs, the couple got screwed over by Zooz and Budget wasn’t being incredibly helpful. While I was researching their issue, I spoke with the “supervisor” at Budget. I don’t remember her name now (I think it was Amy), but I specifically asked if there was anyone higher up than her that I could talk to and she said “No.”
She told me that she was friends with Oren Osadon and Shimon Sasson and that they were “good people.” She informed me that she just had dinner with them that night and they were friends. When I tried to pressure her to stop brokering jobs to Zooz, she flat out refused and she more or less mocked me for even trying.
Even with all of that information, I withheld judgement on Budget Van Lines. Today, however, I can say without a doubt that Budget Van Lines is a scam moving broker and they are not to be trusted.
Yesterday, I heard the story of a woman that moved through Budget Van Lines that ended up getting contracted out to Zooz Transportation in the beginning of May. It’s been two months and she still doesn’t have her stuff. Zooz Transportation ended up sending the job over to another company called All American Trusted Van Lines. The owner of that company is named Franco Matar. Unsurprisingly, Franco is friends with Shimon Sasson and All American Trusted Van Lines is yet another scam moving company. My sources have informed me that Franco and Shimon were going to partner together about a year ago. All American Trusted Van Lines had their license revoked by the Department of Transportation on May 10th, 2011.
So back to Budget Van Lines… they continue to broker jobs out to companies that they know full well run hostage moving scams. If you book a job through Budget Van Lines, there is a distinct possibility that you’re going to end up getting screwed. It’s not incredibly obvious where exactly Budget Van Lines is located, either. Their website says they are located in New York City, but Oren and Shimon are in Los Angeles. The FMCSA shows that Budget Van Lines is located in Virginia. The Better Business Bureau lists a company called Budget Van Lines on Wilshire Blvd. in Los Angeles. That company has an F rating with the BBB with a total of 72 complaints in the past year.
The BBB also reports this additional information about Budget Van Lines:
Complaints allege failure to honor moving quotes, failure to notify customers that their move will be subcontracted out to another carrier, damage and loss claims, delivery issues and failure to assist in resolving disputes. The company generally responds to complaints by referring customers to the carrier who conducted the moving services, claiming they simply acted as a broker and have no responsibility for what took place during the move. In some cases, the company addressed claims of failing to honor estimates and quotes by claiming the customer did not provide the correct inventory and had more items than quoted.
As such, I’m officially adding Budget Van Lines into my crosshairs for moving companies to take down. They are deeply involved with Zooz Transportation, which makes them a prime target for investigation. The FMCSA shows 36 complaints in 2011 (that’s 36 complaints in 6 months!). I will definitely be bringing this up with the DOT next week.